All the computer users are required to protect the computer system from different viruses and malicious files that can affect the system badly and destroy the data and personal information. To keep the device safe and free from threats like malwares, viruses, Trojans, Adware users may need strong antivirus tool and Bitdefender is one among them as it has various incredible features.
This antivirus tool is easily gets supported with the devices running on different operating systems like Android, Windows and Mac OS. The users are just needed to download, install and configure it as per the device hardware and software compatibility. There are certain problems which create problems for the users like System Scanning, Uninstall or Reinstall, Configure Bitdefender Internet Security, Virus Scan & Malware Removal, Adware & Spyware Removal errors etc.
Here the technicians involved here highly expert and experienced for technical support and they deals in the support against Installation error, Virus Removal Problem, Product Key concern, Setup Download error, Online Backup, Bitdefender Antivirus Renewal problem etc. The professionals fix the whole trouble remotely under the low rate of service charges as compared to other tech support service providers in US and Canada states.
Some users also face the problems like Bitdefender not finding virus and it must be fixed instantly under the control and direction of professionals. Some manual step has been given below for the users to follow and settle the Bitdefender not detecting shortcut virus error.
Instructions to solve the Bitdefender not detecting malware problem:
Step 1: Firstly, the users are needed to open the Bitdefender antivirus software
Step 2: Then, try to disable Bitdefender real-time protection and/or any other security software
Step 3: Now, search and find the files on the drive
Step 4: After this, add the malware files to a zip file and it can be done by using file compression software as WinZip, WinRAR, etc.
Step 5: Then after, Password protect the zip file with the password "infected"
Step 6: Now, click on the Submit option
Step 7: At last, users may enable the Bitdefender real-time protection.
If users have followed the above steps accordingly and still persists the problems then they are required to dial the Bitdefender Customer Support Phone Number which is a charge less number with 24hours existence. Every sort of problems will get assistance with full satisfaction and customer support.